GESEACO SHIPPING LINE AND DHL - DENMAR LINE Complaints - EXCESSIVE DELAY IN TRANSIT TIME FOR THE CARGO BOOKED FROM INDIA (CHENNAI) TO NIGERIA (LAGOS)
Company Name : GESEACO SHIPPING LINE AND DHL - DENMAR LINE - View All GESEACO SHIPPING LINE AND DHL - DENMAR LINE Complaints
i booked cargo from our supplier - Amara Raja Batteries in India from chennai to Nigeria - Lagos. Our company has been appointed as an authorized dealer of Amaron Battery brand. We booked our cargo (20 feet box type container) through DHL-Nigeria (as they are also working as a forwarding agent for containerize cargo). The agreed and informed transit time by the DHL - Nigeria was 45 days and they gave us the wrong shipping line name. Initially they delay the handover of Container as they have very poor co ordination with their offices in different countries. My Cargo which was loaded into CSAV (GESEACO SHIPPING LINE) - pre charged Automotive batteries has left india on 9th July and still it has not reached to Nigeria. The cargo is in Durban - South Africa right now and when we ask them about the next loading the shipping line is saying now it will go to Malaysia and from there again it will be loaded to some other destination. It means there is not any seriousness about the cargo and about the customer. We are loosing so much of money on this cargo other than this it is a pre charged automotive batteries and if it will not reach in time then these batteries will be useless to me. I am surprised with the behaviour of the shipping line and carelessness of DHL company also. Please suggest what should i do now. This is a very big loss to our company and other than this we are facing big problem from our appointed distributors in Nigeria .They are continuously asking for the batteries and we are not able to supply them. Please suggest what should we do in this case. I would suggest to the people that they should not prefer DHL'S CONTAINERIZE FORWARDING SERVICES AND GESEACO (CSAV) SHIPPING LINE IS ALSO ONE OF THE WORST SHIPPING LINE . YOU SHOULD NOT USE BOTH OF THESE. THEY ARE MOST IRRESPONSIBLE PEOPLE. our email address - email@example.com; firstname.lastname@example.org - contact number : +234-8095479627; +234-7027000030 -------- our container number is GESU2166736 - I am not able to attach here the tracking report.